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Home/Legal/Electronic signature responsibilities

Trust and signatures

Electronic signature responsibilities

inSigner keeps a workflow and an evidence record. You decide whether it fits the document and the law.

Updated September 22, 2026Effective September 22, 2026

On this page
  1. What inSigner provides
  2. Types of signature
  3. The evidence record
  4. Laws around the world
  5. Documents that often need more
  6. What you are responsible for
  7. No legal advice

In short

  • Electronic signatures are valid in most countries for most documents.
  • A standard inSigner signature is not a qualified electronic signature.
  • QES for Europe and the AATL check are Enterprise options.
  • Some documents still need a special form, a witness, or a notary.

01What inSigner provides

inSigner lets a customer send a document, lets an invited person sign it, and keeps an evidence record of the file hash and the events the service observed. The planned mobile apps will use the same workflow and do not create a different kind of signature.

02Types of signature

inSigner supports these levels:

  • Standard electronic signature, on every plan. It is a simple electronic signature under eIDAS and an electronic signature under the ESIGN Act and similar laws.
  • Stronger signer authentication, with the OTP by WhatsApp and SMS add-on and the KYC add-on, which help show who signed.
  • Qualified electronic signature (QES) for Europe, on Enterprise. The qualified certificate is issued by a qualified trust service provider on the EU Trusted List. Nubesti is not itself a qualified trust service provider.
  • AATL check, on Enterprise, which checks trust against the Adobe Approved Trust List.

Neither QES nor the AATL check decides which law applies to your document, and neither promises that Adobe or a court will accept a particular file.

03The evidence record

For each completed document, the evidence record can include:

  • The signers’ names and email addresses or phone numbers.
  • When the document was sent, viewed, and signed, with IP addresses and device details.
  • The authentication used, such as an email link, a one-time code, or an identity verification result.
  • A SHA-256 hash of the final file, so any change can be detected.

04Laws around the world

Electronic signatures have legal effect in most countries. These are examples of the main laws. They are not a complete list and not legal advice:

RegionMain lawsNotes
United StatesESIGN Act (15 U.S.C. 7001) and the Uniform Electronic Transactions Act in the states that adopted itConsumers must consent to electronic records before receiving them
European UnioneIDAS, Regulation (EU) 910/2014, as amended by Regulation (EU) 2024/1183Only a QES has the same effect as a handwritten signature in every member state
United KingdomElectronic Communications Act 2000 and the UK eIDAS RegulationsCourts accept electronic signatures for most contracts
SwitzerlandFederal Act on Electronic Signatures (ZertES) and the Code of ObligationsA QES is required where the law requires written form
CanadaPIPEDA Part 2 and provincial electronic commerce lawsRules vary by province
MexicoCommercial Code and NOM-151-SCFI-2016Conservation of data messages may be required
BrazilProvisional Measure 2.200-2 of 2001 and Law 14,063 of 2020Some acts require an ICP-Brasil qualified signature
ColombiaLaw 527 of 1999 and Decree 2364 of 2012Distinguishes electronic and digital signatures
ArgentinaLaw 25,506, as amendedDistinguishes electronic and digital signatures
ChileLaw 19,799Some acts require an advanced electronic signature
PeruLaw 27269 and its regulationRecognizes digital signatures with certificates
IndiaInformation Technology Act 2000Excludes documents such as wills, trusts, and real estate sales
SingaporeElectronic Transactions Act 2010Excludes some documents, such as wills
JapanAct on Electronic Signatures and Certification BusinessPresumption of authenticity for qualifying signatures
AustraliaElectronic Transactions Act 1999 and state lawsSome documents need witnessing
United Arab EmiratesFederal Decree-Law No. 46 of 2021Recognizes trust services and qualified signatures
South AfricaElectronic Communications and Transactions Act 2002Some acts require an advanced electronic signature
Nigeria and KenyaEvidence Act 2011 (Nigeria) and the Kenya Information and Communications ActElectronic records are admissible as evidence

05Documents that often need more

In many countries these documents still need a handwritten signature, a witness, a notary, or a qualified signature:

  • Wills, codicils, and testamentary trusts.
  • Family law documents, such as marriage, divorce, and adoption.
  • Real estate transfers and some powers of attorney.
  • Court orders and official court documents.
  • Some notices, such as cancellation of utilities, eviction, or health insurance.
  • Negotiable instruments and some bills of exchange.

06What you are responsible for

If you send a document, you are responsible for:

  • Choosing whether an electronic process is appropriate for that document.
  • Giving signers the disclosures and obtaining the consent the law requires, for example the consumer consent under the ESIGN Act.
  • Inviting the right people and choosing the authentication the document needs.
  • Keeping your own copy for as long as your retention rules require.

07No legal advice

Nothing on this site is legal advice. If you need to know whether a signature will be effective for a specific document, ask a lawyer who can look at that document and the places involved.

Questions about this policy go to [email protected].

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